Trust your On Call needs to us.
We care about your business.
We are an extension of your office. You won't find another on call service that will care more about your business than we will.
Click on the BBB logo to see our full report!
At 1stResponse On Call Services, coordinators are on standby and ready to: - Return calls with a smile
- Answer calls quickly and efficiently
- Coordinate Schedules
- Set up/sign up new customers
- Staff New and Existing Cases
- Receive and send new orders/reports
- Coordinate disaster planning
- Update and communicate all calls to office personnel when office re-opens
Why choose 1stRocs?
Rotating the on call position to your office personnel can be exhausting and frustrating. Don't risk losing new customers or disappointing existing ones by not responding to calls promptly and efficiently. We provide service solutions 24 hours per day, 7 days per week, 365 days per year. At 1stRocs we are equipped to assist your clients needs and be an extension of your office right now with a smile.
How do we do it?
We have a pool of experienced coordinators ready and able to assist your customers needs. A coordinator will be assigned to your office based on the criteria you provide us. Your coordinator will be an extension of your office. At 1stRocs we believe communication is the key that will provide a smooth transition from open hours to after hours. Best of all, your customers will love you for it!
(937) 490-9721
email: info@1stRocs.com
